Privacy Policy
Last updated: January 1, 2025
1. Introduction
Trusolutions Direct Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide when filling out our contact form or requesting a quote.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process your insurance quote requests
- Communicate with you, including for customer service and updates
- Send you marketing communications (with your consent)
- Comply with legal obligations
4. Cookie and Tracking Information
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can manage cookie preferences through your browser settings. We may also use third-party analytics tools that place cookies to collect information about how visitors interact with our website. This information is used to compile reports and improve our website functionality.
5. A2P Compliance and SMS Communications
By providing your phone number and opting in to receive SMS/text messages, you consent to receive messages from Trusolutions Direct Health regarding insurance quotes, appointments, and updates. Message and data rates may apply. You can opt out at any time by replying "STOP" to any message. For help, reply "HELP".
SMS Opt-In Privacy: We do not share your SMS opt-in information with any third parties for marketing purposes. Your phone number and consent to receive text messages are kept strictly confidential and are used solely by Trusolutions Direct Health to communicate with you about your insurance needs and our services. We will not sell, rent, or share your mobile number or SMS consent data with any external organizations or affiliates.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Trusolutions Direct Health
3900 Riverwalk Dr.
Flower Mound, TX 75028
Phone: (469) 770-9797
Email: [email protected]